1. Client Background

A global leader in the printer industry hosted its annual worldwide virtual conference, requiring Chinese-English simultaneous interpretation to ensure seamless participation for its Chinese employees. Landelion successfully delivered high-quality interpretation services, enabling effective communication and engagement throughout the event.

2. Challenges and Solutions

• Platform Integration Challenge
  The client insisted on using Microsoft Teams for the conference, despite its lack of built-in simultaneous interpretation functionality. To overcome this technical limitation while maintaining interpretation quality, Landelion devised an innovative dual-platform solution: our interpreters accessed the meeting via Teams while simultaneously delivering real-time interpretation to Chinese participants through a dedicated Zoom channel. By providing specialized Zoom accounts and executing precise technical coordination, we achieved seamless cross-platform integration, effectively resolving the inherent challenges of simultaneous interpretation for online conferences.

• Latency Issues
  Initial tests revealed significant latency on Teams, causing delays in simultaneous interpretation. To mitigate this, Landelion deployed interpreters on-site at the client's premise, leveraging the client's dedicated network infrastructure and professional-grade equipment. This strategic adjustment eliminated latency, ensuring smooth and timely interpretation throughout the event.

• Information Security
  In response to the client's stringent security requirements, Landelion implemented comprehensive safety measures. Prior to the event, interpreters accessed Teams via the client's designated corporate email, ensuring compliance with security protocols. Additionally, all meeting materials were shared through encrypted channels, effectively preventing data leaks and meeting the client's high-security standards.

• Expert Interpreter Selection
  Given the technical complexity of the printer industry, Landelion selected four experienced interpreters from its Global Professional Talent Pool (GPTP), which boasts over 100,000 professionals worldwide. After client interviews, a male-female interpreter team was chosen to ensure accurate terminology usage and smooth delivery. Both interpreters were provided with extensive technical documentation and industry-specific reference materials in advance, enabling thorough preparation and resulting in consistently precise and efficient interpretation.

3. Project Outcomes

This collaboration underscored Landelion's expertise in delivering high-quality, professional simultaneous interpretation services for virtual conferences:

• Overcoming Technical Barriers: Through innovative multi-platform collaboration and localized adjustments, we successfully navigated the limitations of enterprise software, delivering seamless online conference simultaneous interpretation.

• End-to-End Security Management: From account permissions to equipment configuration, Landelion adhered to the client's stringent security requirements, guaranteeing the confidentiality and safety of the interpretation service.

• Industry-Specific Expertise: Leveraging deep industry knowledge, Landelion combined technical and linguistic expertise to ensure accurate terminology and high-quality interpretation, enhancing overall conference quality.
  
  

The client highly praised our services, commending the professionalism and expertise of our interpreters. They highlighted the seamless interpretation delivery and precise information transmission, which collectively improved meeting comprehension and participation effectiveness. This project not only delivered top-tier virtual conference interpretation but also reinforced Landelion's leadership in providing online simultaneous interpretation services for multinational corporations.