I. Project Background
Recently, Landelion provided professional Chinese-Indonesian escort interpretation services for a new energy enterprise client. To strengthen its relationship with Indonesian partners, the company invited a group of Indonesian customers to visit its factories in Dongguan, Guangdong, and surrounding cities for an in-depth business inspection and exchange. To ensure smooth communication, the company chose Landelion as its professional translation service provider, aiming to leverage Landelion’s expertise to deliver accurate and fluent escort interpretation services for its Indonesian partners.
II. Project Highlights
1. Rapid and Precise Interpreter Matching: In response to the client’s urgent and specific Chinese-Indonesian interpretation needs, particularly given the relative scarcity of qualified interpreters, Landelion acted swiftly. Utilizing our Global Professional Talents Pool (GPTP, backed by more than 100,000 professionals worldwide), we provided the client with several experienced interpreters to choose from, showcasing our professional capabilities and resource advantages.
2. Efficient Communication and Coordination: Throughout the project, Landelion’s customer service and execution teams maintained close collaboration, ensuring efficient communication with the client. From selecting interpreters and coordinating business details to arranging itineraries and addressing last-minute changes, Landelion responded promptly, ensuring the project proceeded smoothly.
3. Flexible Response to Unexpected Situations: During the project, unexpected issues arose, such as interpreter schedule conflicts and changes to the client’s itinerary. Leveraging our extensive experience and efficient execution, Landelion quickly substituted a new interpreter and readjusted the itinerary, ensuring the seamless continuation of the project. Additionally, when the client requested extra services, Landelion provided satisfactory solutions promptly.
4. Professional and Attentive Service Quality: The interpreter demonstrated exceptional professionalism and a meticulous service attitude. Whether during business negotiations or cultural exchanges, the interpreter accurately conveyed the intentions of both parties, facilitating seamless and obstacle-free communication.
III. Project Outcomes
This Chinese-Indonesian escort interpretation project stands as another successful case study of Landelion serving new energy enterprise clients. By providing a series of high-quality services—including rapid matching, flexible responses, and professional interpretation—Landelion earned high recognition and praise from the client.